Key Required Skills:
User Experience (UX), User Interface (UI) design, user research, requirements gathering, data analysis, design thinking, collaboration, responsive design, accessibility/508 knowledgePosition Description:
Desired Skills:
• Experience using Axure RP prototyping software
• Experience with AdobeXD prototyping software
• Experience with ServiceNow platforms
• Experience with the Agile/Scrum methodology
• Understanding of responsive design
• Prior experience supporting government agencies
• Understanding of Section 508 and its requirements regarding design
• Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
• Elicit business goals and user needs from stakeholders
• Facilitate customer discovery sessions
• Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
• Create and refine screen prototypes
• Document user requirements, screen designs, and design recommendations
Basic Qualifications:
• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer daily
• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
Required Skills:
• Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
• Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings
• Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings
Education:
• Bachelor’s degree and 8 Years of relevant work experience OR Master’s degree and 6 Years of relevant work experience as a User Experience Specialist or a minimum of 12 years related experience in lieu of a degree.
• Other Certifications: UX Master Certification (NNG), UX Design Immersive (General Assembly)
• Must provide a digital portfolio of design work for review
• Background check
To apply for this job email your details to jim@techperm.com