410-908-1324 info@techperm.com
  • Anywhere

Location: THIS JOB 100% REMOTE
Candidates Must be Either US Citizens, GC, EAD/GC or TN

Job Requirement:

• Support the monitoring of a banks application portfolio and cloud enabled products, providing moderately complex (Tier II and III) operational support to the organization
• Function as a system engineer who knows how hardware and software components fit together and integrate with cloud-based resources and on-prem environments
• Ensure operational stability, efficiency, asset management, change control, performance management, metric development, security/risk and integrity of system
• Provide operational support input related to application analysis and infrastructure design
• Provide day-to-day operational support
• Oversee and coordinate recovery operations in the event of operational failure
• Recommend, develop and maintain accurate documentation for supported environments
• Coordinate and identify gaps in monitoring for supported environments
• Serve as a subject matter expert in the migrations of on-prem applications into a cloud-based environment in multiple data centers
• Provide technical support and troubleshooting during times of application failure
• Participate in a 24/7 Tier-2/3 On-Call Rotation
• Support technical projects involving monitoring applications
• Support and react to zero-day vulnerabilities, patching and upgrade requirements
• Support SaaS based monitoring applications
• Identify and recommend systems for updates/upgrades prior to reaching End-of-Life and End-of-Support timelines
• Create, review and modify diagrams, schematics and other technical documents and templates
Desired:
BS Degree in Technology (or qualifying information technology certifications)
Experience working in the financial industry
Demonstrated experience working in a 24/7/365 IT Operational Environment
Strong knowledge and understanding of network architecture, protocols, routing, switching technologies
Strong knowledge of application infrastructure
Strong knowledge of on-prem to SaaS connections (Equinix Cloud Exchange/AWS Direct Connect/Google Cloud Provider)
Knowledge and or understanding of Support for the following Applications:
o LogicMonitor
o ExtraHop (Primary)
o Broadcom APM / Spectrum
o Dynatrace
o Splunk
o Grafana
o Moogsoft
Experience with Microsoft and Unix Operating Systems

To apply for this job email your details to jim@techperm.com